As we step into the evolving workplace of 2024, RingCentral acknowledges the unique challenges organisations face today. From exhausted workforces to cost-cutting pressures and the accelerating wave of artificial intelligence … Read more "Q4 Innovation Round-Up: RingCentral Events, new AI capabilities & more"

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For the 9th consecutive year, RingCentral has been named a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) Worldwide Report.  In a year that … Read more "RingCentral Named a Gartner® Magic Quadrant™ Leader 9 Years in a Row"

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Today, we’re excited to announce that RingCX, our native contact centre as a service solution, is now Generally Available in the UK, US and Canada. The need for a simplified, … Read more "Announcing the General Availability of RingCX, an AI-first Contact Centre"

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RingCentral is thrilled to officially announce the global availability of RingCentral Events, our new events solution designed for creating professional-quality looking experiences (in an effortless way), yet highly engaging. This … Read more "AI-Powered RingCentral Events: Simplifying Event Management From Planning to Execution"

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It has been just over 60 days since I started my journey as CEO of RingCentral, and it has been a whirlwind of listening, learning, and planning. I wanted to … Read more "The first 60 days as RingCentral’s CEO"

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At RingCentral, our mission is to make your working life more pleasant by powering the critical tools you use everyday and make them available everywhere. In a time when businesses … Read more "Q3 MVP Updates: Boosting Employee Collaboration With Services Now Available in India, a More Efficient Call Handling & a Refreshed UX"

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If you’ve ever run a large webinar before, you might be painfully familiar with some of these scenarios: Learning new tech just to run a great webinar. A lot of … Read more "RingCentral Webinar: Host Easy All-Hands Calls & Info Sessions"

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We are excited to introduce our new call handling enhancements, specially designed to empower small and medium-sized businesses. With a commitment to user-friendly design, we’ve improved our call handling to … Read more "Introducing More Intuitive and Empowering User Call Handling"

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2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what our teams have accomplished and the support from throughout the company. … Read more "Now available: The 2022 RingCentral Impact Report"

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Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for sure: technology can be a huge help. Streamlined workflows also … Read more "Top Customer Experience (CX) Innovations: Summer 2023"

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