As financial pressures continue to build for local government, public services are feeling the impact. Demand is growing for more services and better efficiency across the board. Councils face a … Read more "Interview With Norfolk County Council: How Is Emerging Tech Like AI Helping To Improve Citizen Service?"

The post Interview With Norfolk County Council: How Is Emerging Tech Like AI Helping To Improve Citizen Service? appeared first on RingCentral UK Blog.

Further and Higher education is an ever-growing market. As more international students choose the UK for their education, our institutions are being put under incredible pressure to keep up with … Read more "Interview with Bishop Grosseteste University: IT’s Role in Improving Communication in Higher Ed"

The post Interview with Bishop Grosseteste University: IT’s Role in Improving Communication in Higher Ed appeared first on RingCentral UK Blog.

For the 9th consecutive year, RingCentral has been named a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) Worldwide Report.  In a year that … Read more "RingCentral Named a Gartner® Magic Quadrant™ Leader 9 Years in a Row"

The post RingCentral Named a Gartner® Magic Quadrant™ Leader 9 Years in a Row appeared first on RingCentral UK Blog.

The NHS has long sought to overcome the barriers to delivering smooth, joined-up services. With current communication methods not linking up between departments, primary care is often delivered inefficiently. Ultimately, … Read more "Reforming for Recovery: A New Whitepaper Examining How We Improve Communications in Primary Care"

The post Reforming for Recovery: A New Whitepaper Examining How We Improve Communications in Primary Care appeared first on RingCentral UK Blog.

Black Friday (and Cyber Monday for that matter) are arguably the most important days of the year for most businesses. That is no different for online businesses. However, many simply … Read more "6 Methods to Prepare for Black Friday"

The post 6 Methods to Prepare for Black Friday appeared first on RingCentral UK Blog.

The challenges faced by the NHS are no secret. Growing backlogs, continuing difficulties in hiring and retaining staff, and increasing monetary pressures mean that our health and care systems must … Read more "Connect, Communicate and Collaborate: Examining the Crisis of Communications in Secondary Health and Care"

The post Connect, Communicate and Collaborate: Examining the Crisis of Communications in Secondary Health and Care appeared first on RingCentral UK Blog.

Back in 2021, HM government launched the National AI Strategy. This strategy sets in place the government’s vision for a public service that truly harnesses the power of technological innovation. … Read more "More Than a Chatbot: How Can the Public Sector Use AI in Communications?"

The post More Than a Chatbot: How Can the Public Sector Use AI in Communications? appeared first on RingCentral UK Blog.

England’s Local Governments are currently facing economic turmoil. It has recently been reported that there is a £3bn funding black hole caused by inflationary costs and soaring demand for services. … Read more "Crystallising Council Communications: Exploring How Local Governments Communicate"

The post Crystallising Council Communications: Exploring How Local Governments Communicate appeared first on RingCentral UK Blog.

In recent years, the way we communicate at work has changed. Today, employees expect to host meetings over video easily from anywhere and complete daily tasks through messages. But while … Read more "Team Collaboration vs Citizen Experience: The Uneven Progress of the Public Sector"

The post Team Collaboration vs Citizen Experience: The Uneven Progress of the Public Sector appeared first on RingCentral UK Blog.

As businesses continue to hone their team communications in an increasingly virtual workplace, many seek out cost-effective, convenient communications that give them phone, and collaboration tools all in one. Many … Read more "Teams Telephony: Exploring Features, Benefits, and Integration – Your Comprehensive Guide"

The post Teams Telephony: Exploring Features, Benefits, and Integration – Your Comprehensive Guide appeared first on RingCentral UK Blog.