Being a small business owner can sometimes feel overwhelming. You don’t have a large team to handle multiple projects and you often need to wear several hats: project manager, receptionist, … Read more “6 ways a phone system helps your small business look bigger”
By Michael Helmbrecht (VP of Product Management) We’re excited to announce that RingCentral is acquiring products from Hopin, a leading provider of audience engagement software solutions, which includes the award-winning … Read more “Transforming the Future of RingCentral Video Collaboration with the Acquisition of Hopin Events and Session Platforms”
No matter the size of the organisation, providing a great customer experience (CX) should be a priority. Research shows: 4-8% higher revenue for businesses excelling at CX 92% higher CX … Read more “Announcing RingCX: An AI-Powered, Agile, and Complete Contact Centre”
Part of what makes team messaging an essential communication tool is its convenience. You can leave a message, link, or file for a colleague at any time, and they can … Read more “Embrace the Emoji: A Fun and Efficient Way To Respond to Team Messages”
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent years, AI has gone mainstream. For most of us, it’s no longer a science … Read more “How UK Workers Feel About AI and What It Means for Your Business”
With more than 7+ billion calls clocked on RingCentral each year, our app has become a cornerstone for businesses to communicate with customers, partners, and employees alike. Today, guided by … Read more “Say Hello to RingCentral’s Redesigned App”
Do you need a way to make better phone calls via Microsoft Teams? You aren’t alone. Many businesses rely on Microsoft Teams to communicate and collaborate remotely today – but … Read more “Microsoft Teams Direct Routing: A Helpful Guide”
‘Ask the Expert’ is a series of interviews RingCentral runs with influential thought leaders from around the world, including UC and CX consultants and analysts to find out what is … Read more “Ask the Expert: How To Successfully Implement CCaaS and UCaaS Solutions in the Public Sector”
As many businesses across the world have switched to hybrid working, the number of Microsoft Teams’ worldwide monthly users has grown to over 280 million. Despite its popularity, though, Microsoft … Read more “5 Qualities To Look For in a Microsoft Teams Direct Routing Provider”