RINGCENTRAL FOR RESTAURANTS
A better experience is on the house
Make every customer touchpoint one to remember—from placing an order to picking it up.
RingCentral is an all-in-one platform for collaboration and communication. Having one vendor versus several to manage gives us time back to innovate in IT.
Nyle Brandenburg - Senior Network Engineer
CLICK & COLLECT
Create the smoothest takeaway experience
Everything you need to give customers the support they deserve.
Let customers know when an order is ready and at every stage in between with SMS status updates.
Allow your customers to announce their arrival with a quick call or SMS reply.
ANY CHANNEL COMMUNICATION
Keep the phone lines open for business
No unanswered calls, no unplaced orders. Connect with your customers using the right tools at the right time.
Automatically manage incoming calls to keep organised when things get busy.
Let your customers know when their order’s been received with personalised SMS alerts.
REMOTE CUSTOMER SERVICE
Welcome back happy customers
Don’t just connect with your customers—build a relationship by improving their overall experience, anywhere, on any device.
Set up automated answering with call forwarding and pre-recorded information, like opening hours.
Shorten call queues by answering every call from any phone—including mobile devices.
EASY ADMINISTRATION
Set your employees up for success
Rely on smooth communication to get every location up and running—instantly.
Use messaging and video to onboard and train your entire team with ease.
See communication performance at the employee level with integrated reporting and analytics.
Your restaurant deserves a seat at the table
Security
Security that serves you
RingCentral protects all your information and conversations with industry-compliant data centers and seven layers of comprehensive security.
INTEGRATIONS
Pairs well with others
Connect RingCentral with hundreds of tools you use every day like Salesforce, Google Workspace, and Zendesk. Looking for a custom integration? Build your own with our open APIs.
INTERVIEW
The flexibility of cloud contact centre is Costa's cup of tea
EBOOK
Communication matters: How employee empowerment impacts brand experience
REPORT
How do your customers want to communicate with you?
Make dining out as inviting as dining in
We’ll have you up and running in no time.